Frequently asked questions
e-Foil / eFoil surfing
What is an eFoil?
An eFoil is a surfboard powered by electricity. It has an electric propeller just above the wing of the hydrofoil which powers the board to move through any water. It’s controlled by a handheld wireless remote that syncs to the eFoil via Bluetooth.
What are the main features of an eFoil?
Efoils are silent and environmentally conscious (powered by a nearly silent electric motor and rechargeable battery). They do not rely entirely on weather conditions thus can be ridden anytime allowing you to get on the water more often and enjoy a unique feeling best described as a mixture of floating and flying.
What is efoiling?
Efoil surfing or efoiling is act of riding on an eFoil, one of the newest and most exciting extreme sports.
How is an eFoil powered?
Efoils are powered by electricity. High voltage batteries are housed in the board itself. The rider uses a handheld controller to engage the propeller to make the board go.
How long does the battery last?
Approximately one hour per charge. Times will vary depending on many factors such as the weight of the trainee/rider, the board and wing, wind and water conditions, riding style and speed.
How does an eFoil “fly”?
Efoils have a mast and hydrofoil that enables the efoiler to lift out of the water. As the eFoil gains speed, the hydrofoil functions like an underwater wing. It deflects water pressure downward which in turn lifts the rider and board upward, entirely out of the water. As a result, the rider is “flying” over water. Here is another less technical explanation, the foil is like a small airplane flying through water instead of air. Because water is about 800 times denser than air, the size of the wings is enough to lift the board and rider out of the water at only about 18 km/h.
Which eFoil boards are there?
There are several smaller brands on the global market however most popular and the biggest are Fliteboard and Lift. First commercial eFoil launched in summer 2018 (not so long ago, right?). The newest global upgrade was launched by Fliteboard in April 2022 with series 2.2; these are the boards we use in LULL eFoil surfing school.
What is the price of an eFoil?
Efoils range from around 4 000 euro to 12 000 euro for top range. Prices vary depending on the board’s quality, configuration, components, and brand.
What type of safety features exist in the eFoil?
The efoil automatically shuts off when the hand controller touches the water, or when the trigger on the hand controller is released. The most important safety feature to note is the use of protective equipment and caution while using the product to avoid injury while riding. Fliteboard uses a magnetic ‘virtual leash’ system requiring users to arm the motor by pulling trigger and pressing button. This stops accidentally bumping the trigger and launching the board by accident which could be dangerous. In addition, the Fliteboard includes an accelerometer to constantly measure the board angle. If the board angle is abnormal (for example in the event of a crash) the motor will instantly cut off. This system is also used to stop the motor from being used if it is out of the water.
Who can use an eFoil?
The eFoil is recommended for persons ages 16 years and older. Larger people can ride an eFoil with recommendations deferring based on the manufacturer, but for most of the boards are from min 45/50 kg to max 100 kg.
Is efoiling safe for my child?
We recommend children under 16 to not participate in efoiling. Children 16 and older are safe to ride an eFoil. Although we brag a bit about how fast we can go on an eFoil, the reality is that only the pros operate this equipment at that top speed (60 km/h). During your first lesson, we stay around 20 km/h.
How hard is it to ride an eFoil?
People who have any experience surfing, skateboarding, snowboarding and/or foiling will quickly be able to master the eFoil. For those with no experience, don’t worry. It’s very easy to learn how to use the Fliteboard eFoil as Fliteboard has specifically designed a system that is easy to use and fun for all types of levels- from beginners to advanced riders.
How long does it take to be skilled on an eFoil?
Mastering an eFoil takes time. Riding above the water changes the center of gravity when it comes to turns. We estimate that it takes 10 hours to be comfortable foiling on flat water and 40 hours to be competent in different conditions.
Experiences / School
How are LULL eFoil surfing school lessons structured?
LULL eFoil surfing school consists of beginner, intermediate and advanced lesson. Each lesson lasts 1 hour and is conducted one on one or alternately one on a pair (depending on your booking type). Our school operates on one lesson a day basis so that a student has the possibility to absorb the information and techniques and to let him/her rest for the next session. In case you are visiting us on a short timeframe, have had your first session in the morning schedule and it went very well the Chief Instructor may allow you to have the next session in the evening schedule of the same day, thus taking the lessons to 2 days duration (shortest time).
How long does it take to stand up on an eFoil?
This depends on the ability of the rider. However, most people can stand on the moving board within the end of the first lesson. The act of foiling, lifting out the water and going back down again, may take a couple of hours to learn to control.
What is the price of LULL eFoil surfing school?
LULL eFoil surfing school starts with beginner lesson at the cost of 120 €, intermediate lesson at 120€/pp and advanced lessons follow at the cost of 130€/pp.
Will I be able to ride the Fliteboard eFoil on my own after the school lessons?
Yes, the 3 lessons are designed to give you the learnings and ability for riding the eFoil independently. Our Chief Instructor will evaluate your progress daily.
Will I receive a certificate for successfully finalizing LULL eFoil surfing school?
Yes, you will! Once you start your advanced lesson you will be able to choose to go for the exam at the end of the lesson. Successful passing of the exam grants you the right to receive the LULL Fliteboard eFoil surfing school certificate. This certificate allows you to move to other category of services (rental, excursions) and supports you with other Flite Authorized Partners you might visit later.
What should I wear for my lesson?
Most of the lesson will be spent in the water, so a swimsuit is the obvious answer. Less obvious is that you will be transitioning between three positions: lying - kneeling – standing thus if you are sensitive on your knees, it would be a good idea to protect them with longer swim pants or neoprene sleeves to avoid unnecessary rubs or skin abrasions. For women, we recommend more than a bikini bottom. Ideally, wearing surf one-piece neoprene swimsuit or aerobic/paddling pants would be helpful. A UV shirt is also a good idea to keep the sun off your arms and neck, but not necessary.
What equipment will be provided by LULL?
Safety is paramount for us, so we will provide every student with a helmet and an PFD (personal flotation device)/impact vest. We have multiple sizes, so you will be covered. We also use communication devices so that we can provide you with clear instructions while on the water. Finally, we provide the Fliteboard eFoil for every student and all necessary equipment to ensure that you have a fun-filled experience.
What boards do you use at LULL?
We use Fliteboard and Fliteboard AIR boards. Fliteboard is versatile 173 cm long board; it has 100-liter volume and early planning what makes this board suitable for all riders. Fliteboard AIR is 183 cm long inflatable board that is buoyant and stable, thus beginner friendly. With its 150 l volume is prefect for schools, yachts & resorts, families and heavier riders.
What should I bring to the lesson?
Swimwear and good vibes are all you need! We do recommend sun protection like water shades or sunglasses with sport head band and eco-friendly sunscreen, so we do not pollute the beautiful Adriatic Sea.
Can I bring my GoPro camera to capture this experience?
Absolutely! You will want to watch yourself when you get home and show your family and friends why you are so excited about this efoiling thing. We have helmet mounts on every helmet. If you have a standard GoPro mount to slip onto our helmets, you are encouraged to bring your GoPro camera.
How strong of a swimmer do I need to be?
Swimming proficiency is what we require. You will need to demonstrate to your instructor that you are able to swim with a PFD and helmet on while holding your hand controller. Everyone falls off the eFoil on their first try. Being able to swim back to your eFoil board is a common activity for any eFoil lesson. Speed is not required, grace is optional, but style points still count ☺.
Do I need surf experience to ride an eFoil?
Not at all! Any type of boarding experience (skateboards, snowboards, wake boards and surfboards) is helpful so that you have a good understanding of balancing on a moving board. Even with no balancing experience whatsoever our instructors will help you to get the best result so don’t you worry!
Do I need to be an athlete to ride the eFoil?
Athleticism is always a desirable trait to have when you are trying a new physical activity, but it certainly is not a deal breaker. First, standing up is not a requirement for foiling. Some of our students prefer the stability of kneeling and start to foil from their knees instead of from their feet. If you have a comfortable sense of balance, and you can perform a one-legged squat, you should be able to stand up on our eFoil boards. If a one-legged squat is difficult, or your balance is a bit shaky, then we would recommend that you stay in the laying or the kneeling position for your lesson.
How far from shore will we go?
Our lessons are mostly conducted in paths that are parallel to the shoreline. The area that we use typically is 100 meters offshore so that we are not interfering with offshore fishing and most swimmers. People on the shore will be able to see you, but they won't see the color of your eyes.
How early must I arrive prior to the lesson?
5 minutes will be just right so you can park your car and put your surf clothes on.
What if we arrive late?
Please try to come on time as the session are booked in time slots and another student is coming in the slot after you, so in case you are late we will have shorter time to pass through the lesson. you are paying for an hour of one on one with the instructor thus we wouldn’t want you to lose anything from the fun experience.
Can I rent your eFoil boards for the day?
It depends. If you have passed a school with us, it is possible. We need to ensure that you know how to operate and to care for the eFoil boards. These eFoil boards are not common (yet), and there are many hazards that you could run into in the water and on land. Come talk to us one-on-one to determine how it could be possible for you to rent a board.
What is the price of LULL Fliteboard rental?
For 30’ its 100 €, for 45’ 120 € and for 1 hour 140 €
Can I have eFoil surfing experience at the location other than LULL eFoil surfing school?
Yes, of course! Other that the school lessons at our location in Štinjan, we offer private sessions from any location.
What is a private session?
Main features of the private sessions from LULL eFoil surfing school are ability to try out different board and wing types, do a joint session with friends or family members, receive a video of your fun filled experience and all of that at your location. Yes, that’s right, wherever you are, land or sea we can come to you. Private session is designed and offered for individuals or groups (up to 4 people). We offer half day or full day private sessions.
What is the price of LULL private session?
The cost of a private session varies on the location and the duration. It’s customized to each requestor thus please reach out to us with your needs and we will be happy to share a quote. Prices start from 700 € for half day 4 person pax (includes 3 Fliteboard set ups, all safety equipment, video 360 shoot camera, private instructions for up to 4 people for 4 hours).
What kind of service do you offer?
We are Flite Service Certified partner and offer different repair options. We offer service required for Fliteboard warranty and non-warranty related one. Please contact us on what do you need.
What is the price of LULL service?
It’s a bit hard to say without seeing and evaluating your Fliteboard, but in general we would charge you the required parts as per their price list and serviceman hours at 60€/1 hour.
Booking / Payment
What class should I book?
We always start with the beginner lesson first, so please book that one.
Which currency to you accept?
We operate in Istria County where, as in the whole of Croatia, official currency is Euro.
What forms of payment do you accept?
We accept Visa, MasterCard and Maestro credit and debit cards as well as wire transfers and cash.
Can I pay in installments?
Unfortunately, we do not offer installment payment.
What is the booking policy?
You are at liberty to book your lesson online through our website booking system for whatever date/time suites you, based on availability. It can be days/weeks in advance, or you can just book before you are heading out to our location, it’s up to you.
We also accept drop in reservations at our location, based on availability, so if you are passing by and want to try out eFoiling feel free to visit us.
How do I book a lesson?
Go to experiences section of our web and fill in the booking form. Once we receive your booking request we will share reservation with payment details. Upon payment your selected experience will be fully confirmed.
You can also contact us by WhatsApp, phone or come by our location to do the booking.
What is the cancellation and refund policy?
We know life is dynamic and plans can change! Don’t worry, just contact us 48h prior your booking to receive full refund. For cancellations till 24 h before we will deduct 20% and for cancellation later than that we will deduct 50%. If you are cancelling within 4 hours of your scheduled booking unfortunately, we will not be able to refund you.
How do I cancel my lesson?
You can cancel your booked lesion by sending cancellation e-mail to firstname.lastname@example.org.
What happens in case of unfavorable weather conditions?
Should conditions be unfavorable, or there is severe weather on the day of your lesson, LULL will make all efforts to reschedule your lesson. If we need to cancel your on the water experience due to unfavorable wind or dangerous weather conditions, you will not be liable for any costs. We do not cancel experiences if it is raining unless there is thunder or lightning.
Are you a licensed operator?
Yes. We are licensed, insured, and authorized to do what we do. LULL is the ONLY Flite Authorized Partner in Istria County in Croatia. We are also insured as any reputable business would be to protect our assets, our operations, and our customers. We are as well authorized by Fliteboard to conduct service for your Fliteboard eFoils. Our Chief Instructor is eFoil certified trainer.
What is LULL eFoil surfing location?
LULL eFoil surfing school is in Istria, in Štinjan, at the Lost Bay beach. Please refer to google map location.
What are your operating hours?
We operate daily from 10 am to 9 pm by appointment. Please note that we might be on the water so if you come by our location and see the sign “fly you later!” reach out to us by WhatsApp, web or social media, or enjoy a drink at the Lost Bay beach bar till we are back.
Where can I store my belongings?
You can store your personal belongings at our beach location or our lovely LULL van.
Are there restrooms at the location?
Yes, you will have access to clean toilet facilities.
What language does LULL eFoil surfing school operate in?
LULL eFoil surfing school is offered in English and Croatian. In case you don’t speak either and are interested to learn eFoil surfing do give us a shout to see what we can do for you.
Is there parking available?
Yes, there is free parking at the location, yay!
I am thinking about buying an eFoil, but I don't know which manufacturer or which size board is right for me. Can you help?
We are Flite Authorized Partner and can address all your questions about Fliteboard eFoils, the world’s premier electric foiling surfboards. We can also answer some of your questions about other manufacturers. In case you decide to purchase Fliteboard we are happy to assist you.
How do I submit a complaint?
Written complaint on goods, service or consumer business, may be submitted:
- by e-mail: email@example.com
- personally in the office space at the address: Lull van, Lost Bay beach, Štinjan
- by post: Lull, a craft for renting equipment for recreation and sports, Viovica street 4, 52100 Pula, Croatia.
In the complaint, it is necessary to state your name and surname and the address or contact to which we will send a confirmation of receipt and response. We will send the response within 15 days of receiving the complaint. In case of unresolved complaints, consumers can contact: Court of Honour of the Croatian Chamber of Trades and Crafts, Ilica 49 / II, 10000 Zagreb or Centre for Conciliation at the Croatian Chamber of Trades and Crafts, Ilica 49 / II, 10000 Zagreb.